FTTH Facilitation Center

Dear node incharges kindly coordinate with franchisee and upgrade all third party OLTs and ONTs with latest patch

Click on Below Links for Firmware upgradation/Reset default passwords after upgradation


BDCOM ONU Firmware (21st September 2021)

M/s FIBER NXT ONT Firmware (18th September 2021)

Latest Inotech ONU firmwares (29-september-2020)

Latest DIGISOL ONU firmwares (28-september-2020)

M/s GENEXIS ONT Firmware (06th September 2021)

Uniway OLT firmware (25-september-2020)

NEPSTECH GPON & EPON ONT firmware (29th september2020)

DBC BSNL patch files (24-September-2020)

Third party ONT Firmware upgradation-download-OPTILINK_LATEST(24-September-2020)

Third party ONT Firmware upgradation-download-SYROTECH_latest(20-March-2020)

Firmware patch for Netlink ONT_LATEST(09-July-2020)

CANDID OPTRONIX ONU firmware (08th October2020)

Zyxel ONT firmware(13th October2020)

Opterna ONT firmware(13th October2020)

DronEdge India ONT firmware (22nd October2020)

Richerlink Technology Pvt Ltd ONT firmware (05th November 2020)

M/s YURI OLT and ONT Firmware (07th November 2020)

M/s AS Fiber ONT Firmware (16th July 2021)

M/s Revotik ONT Firmware (13th August 2021)

M/s UBIQCOM ONT Firmware (25th August 2021)

S-NET CONNECTING THE WORLD ONT Firmware (01st October 2021)

Technical Support Team contact persons from Syrotech:

State Technical Engineers Name Mobile no Email id
Maharashtra and Goa Rahul and Priyesh 9870539204,9560874067 West@SyRotech.com
Gujarat Akash 9870295095,9773573222
Rajasthan Kishan 8800524854 north@syrotech.com
UP Vinit and Shivam 9718190064,9870295095
MP and Chattisgharh Pankaj Sharma,Sachin 7771066662,8826652827
Uttarakhand Akhil,Siddharth 9990848933
J&K,Punjab,Haryana and Himachal Viney and Minku 9773574222,9704636653
West Bengal and North East Dharmender 8448750591 east@syrotech.com
Odisha ,Bihar and Jharkhand Hargovind 8130823551
Andhra Pradesh and Telangana Mohit and Venkat 9540317121,9704636653 South@syrotech.com
Karnataka Shalabh 7060388488
Tamil Nadu and Kerala Jitheesh 7012189230

Technical Support Team contact persons from Dron Edge India:

State Technical Engineers Name Mobile no Email id
ALL INDIA Mr.Kundan Pandey +91-8759854111 kundan@dronedgeindia.com
ALL INDIA Ms.Neetu +91-8076397841 support@dronedgeindia.com

Technical Support Team contact persons from AS Fiber:

State Technical Engineers Name Mobile no
ALL INDIA Mr.Manish Kumar +91-9306407965
ALL INDIA Ms.Loveen Gupta +91-9811111952
ALL INDIA Ms.Manish +91-7015788198

Technical Support Team contact details from Richerlink Technology:

State Technical Engineers Name Mobile no Email id
PAN INDIA Mr.Rahul Singh +91-8076784652 rahul.singh@richerlink.com
PAN INDIA Mr.Vijay Srivastava +91-7503359690 vijay@richerlink.com
PAN INDIA Mr.Sumit Srivastava +91-8800633212 sumit@richerlink.com
PAN INDIA Mr.Kumar Gunjan +91-9818491269 kumar.gunjan@richerlink.com

DBC Support Team contact details:

Name Zone Contact_Number Email_ID
Support 1 PAN India +91-88796 60667 support@dbctech.in
Support 2 PAN India +91-88796 60673 support@dbctech.in
Support 3 PAN India +91-81699 70115 support@dbctech.in
Support 4 Orissa / Karnataka +91 93219 27336 support@dbctech.in
Support 5 Bihar, Jharkhand & Uttar Pradesh +91 93219 27337 support@dbctech.in
Support 6 East India +91 9321927338 support@dbctech.in
Pappu Singh Bihar, Jharkhand & Uttar Pradesh +91-74004 22121 pappu.singh@dbctech.in
Amarnath Yadav West Bengal & North East India +91 93725 64787 amarnath.yadav@dbctech.in
Rajesh Sharma Madhya Pradesh, Chattisgarh, Haryana +91 93249 55867 rajesh.sharma@dbctech.in
Sunil Chhore/ Sandeep Jagtap Pune +91 98500 82769 / +91 98507 01003 support@dbctech.in
Sunil Maharashtra 91-98207 66967 support@dbctech.in
Ajeet Haryana, Delhi & North India +91-99995 56290 support@dbctech.in
Kerav Bokadia Andhra Pradesh & Telangana +91 96427 99549 support@dbctech.in
Harish Babu Karnataka +91 88610 23423 harish.babu@dbctech.in
Sujith Kerala & TamilNadu +91 90723 22428 support@dbctech.in
syrotech 1800212006122 support@syrotech.com,pankaj@syrotech.com,shalabh@syrotech.com
optilink 7666301000 support@optilinknetwork.com,vinit@optilinknetwork.com,vishal@optilinknetwork.com

Technical Support Team contact details from NetLink:

State Zone Mobile no Email id
netlink south/north 8086611443/8086611446,abhi-702571554 support@netlinkict.com
netlink_south_indian_language south_indian_language 9400199334,9400199336,9400199337,9400199338,
8086611443,9400199335		 support@netlinkict.com
netlink_Hindi_Bengali_English_language Hindi_Bengali_English_language 8086611443,9400199335 support@netlinkict.com

Nepstech Support Team contact details:

Name Toll Free Number
NEPSTECH (NEPS Technologies Pvt Ltd) 1800-120-5669

Revotik Tech Support contact details:

Name Toll Free Number
Revotik Tech Support 18004103123

UBIQCOM Tech Support contact details:

Technical Engineers Name Mobile no
Avanish +91-8595507474 / +91-9999284356

S-NET Tech Support contact details:

Technical Engineers Name Mobile no Email id
Biswajit Roy +91 7501592835/ +91 7908294187 support@s-net.co.in
Arnab Bhakta +91 8585842418 info@s-net.co.in